Hereford City Northside

Your Safer Neighbourhood Team (SNT) is a group of local police officers dedicated to serving your community. The team is made up of officers and PCSOs based in your area, supported by additional officers from the wider area.

We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across Herefordshire, Shropshire, Telford & Wrekin and Worcestershire.

Please find contact details for your Safer Neighbourhood Team provided below. Please note that to report a crime or incident to West Mercia Police, you can visit westmercia.police.uk or in an emergency, please dial 999.

Hereford City Northside

Thomas Houghton (West Mercia Police, Police Constable, Hereford)

Thomas Houghton

Police Constable

Charlotte House (Police, Senior Police Community Support Officer, Herefordshire)

Charlotte House

Senior Police Community Support Officer

07773052579

Phoebe John (West Mercia Police, Police Constable, Herefordshire)

Phoebe John

Police Constable

Lewis Macleod (Police, Police Community Support Officer, Hereford Northside SNT)

Lewis Macleod

Police Community Support Officer

07483107979

Jenny Rees (West Mercia Police, Police Constable, Herefordshire)

Jenny Rees

Police Constable

Duncan Reynolds (West Mercia Police, Police Sergeant, Herefordshire)

Duncan Reynolds

Police Sergeant

Julie Watson (West Mercia Police, Inspector, Herefordshire)

Julie Watson

Inspector

07773053426

Local Priority Issues

Priority Action taken

Setting the blueprint for West Mercia Police, the Police and Crime Commissioner’s West Mercia Safer Communities Plan has four priorities shaped by the public:

- Cutting crime – targeting the concerns, and crime types, that matter most to communities, including anti-social behaviour
- Policing with the community – more visible and accessible policing resulting in improved public confidence and satisfaction
- Supporting victims and witnesses – ensuring victims feel supported throughout the criminal justice journey and are regularly updated, and criminals are brought to justice
- Maximising resources and value for money – identifying efficiencies and smarter ways of working without compromising on delivering a quality service

The West Mercia Police Local Policing Charter is based on three principles

- Visibility
- Accessibility
- Engagement.

It is a commitment to accessible, community-focused policing. It prioritises listening to residents, tackling crime, safety and anti-social behaviour (ASB).

Issued 10 March 2026

Safer Neighbourhood Teams set local priorities and provide regular updates via social media and Neighbourhood Matters. Contact your local team for more information.

Actioned 10 March 2026

What members in Hereford City Northside are saying are the issues in the area:

Latest Alerts

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Theft of Motor Vehicle

Good News - There were a number of vehicle crimes in Ledbury last week and appeals were made for in...

West Mercia Police
27/04/2026 16:08:53

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Burglary appeal: Can you help?

Can you help ? The quad bike, shown below, has been stolen from a property in Bromyard. The quad is ...

West Mercia Police
24/04/2026 12:51:09

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Do you want to gear up your skills on two wheels?

Do you want to gear up your skills on two wheels? Make sure to join Redditch Advanced Motorcyclist ...

Office of the Police & Crime Commissioner
24/04/2026 10:09:22

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Have your say on policing...

While waiting for your kettle to boil, you can have your say on policing… With change brewing, this...

Office of the Police & Crime Commissioner
23/04/2026 16:00:31

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Cutting electricity costs and reducing carbon emissions

West Mercia Police LED replacement programme generating cost savings and carbon reductions Committ...

Office of the Police & Crime Commissioner
22/04/2026 17:24:51

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Congratulations! You’ve won….. ABSOLUTELY NOTHING

*SCAM ALERT* Fraudsters are exploiting interest in the Football World Cup to manipulate people int...

West Mercia Police
21/04/2026 14:06:54

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West Mercia Police - Economic Crime Unit - Weekly Fraud update - 21/04/2026

MOBILE PHONE THEFT Criminals used to steal mobile phones for the value of selling the handsets on t...

West Mercia Police
21/04/2026 12:59:54

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Have you been a victim of crime in the past five years?

Giving victims a voice to help shape future policing Have you been a victim of crime in the past f...

Office of the Police & Crime Commissioner
17/04/2026 18:08:39

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Upcoming Events

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